Cancellation Policy

Please review the following terms before booking:

1. No-Show Policy

If you do not attend your scheduled appointment without prior notice, a fee of 100% of the total booking amount may be charged. This fee is non-refundable.

2. Cancellation Policy

• Cancel within X hour(s) before the appointment: A fee of Y% of the total booking amount may apply.
• Cancel between X–Y hour(s) before the appointment: A fee of Z% of the total booking amount may apply.
• Cancel more than Y hour(s) before the appointment: No fee.

3. Rescheduling Policy

Rescheduling is allowed 4 hour(s) per booking, subject to availability.

General Terms

• All fees are non-refundable.
• Cancellations or rescheduling must be done via merchant app, phone, or email.
• Customers are responsible for notifying the merchant directly to avoid charges.

Contact the merchant directly for questions or changes to your booking.

Freya Spa

+6133310879